The clinical intelligence behind your care operations.
AI Care Managers that scale your capacity, lift the admin load, and improve patient outcomes – running while you read this.
Sword Intelligence deploys AI agents trained on millions of care interactions to handle the operations of providers, payors, and national health systems.
The workforce care teams asked for:
Meet your AI Care Managers.
Here's what they can do for you and your patients.
Work 24/7, answering every call and monitoring your population.
Move between voice, text, chat, and email without losing context.
Adapt tone, timing, and approach to each patient's context and needs.
Speak naturally in any language, adapting to local accents.
Extract and parse docs through computer vision and OCR.
Navigate and operate any platform, even legacy portals.
Work 24/7, answering every call and monitoring your population.
Move between voice, text, chat, and email without losing context.
Adapt tone, timing, and approach to each patient's context and needs.
Speak naturally in any language, adapting to local accents.
Extract and parse docs through computer vision and OCR.
Navigate and operate any platform, even legacy portals.
AI handles most of the busywork. Your care teams stay in control, owning the interactions and decisions that only humans can.
Fix the biggest operational
challenges in your patient journey.
Guide every patient to the right care.
- Certified for clinical use.
- Multi-channel, 24/7, never off shift.
- Trained on 14M+ real triage interactions.
- Human in command, when needed.
Fill every no-show and move your waiting list.
- Behavioral risk model predicts no-shows.
- Adapts AI actions to risk scores.
- Handles outreach, callbacks, and scheduling.
- Integrates with your EHR in real-time.
Guaranteed DNA reduction
Guaranteed DNA reduction
Close population care gaps proactively.
- Scans population data securely.
- Adapts to patient responsiveness.
- Manages cross-clinic scheduling.
- Trained for screenings, vaccinations, med adherence, and other campaigns.
Autonomous appointment confirmation rate
Autonomous appointment confirmation rate
Improve outcomes before the surgery even starts.
- Turns waiting lists into preparation lists.
- Identifies high-risk elective patients.
- Personalized prehabilitation at scale.
- Multichannel post-op journey assistance.
Help more patients stay home after discharge.
- End-to-end automated care pathways.
- Hyper-personalized post-discharge journeys.
- Escalates urgent cases to the right team.
- Integrates with your EHR in real-time.
Clinical Intelligence runs underneath every interaction.
Certified, auditable, and built so your operations meet the same standard as the care you deliver.
Trusted by the most regulated industry in the world.
Proven in practice
Our AI has been tested and certified across the world's most demanding regulatory frameworks.
Clinically validated
Every decision our AI makes has been scrutinized by clinical experts.
Built for privacy
Your patients' data is protected by the strictest standards in existence.
Unbreakable operations.
Undeniable outcomes.
Your intake while staff focuses on higher-value care
“We believe Sword can help us rise to this challenge. This partnership will rebuild how care flows through our system, making it faster, clearer, and more centered on people.”
Admin workdays saved in one year
Decrease costs while driving new revenue
Up to 34% reduction in 30-day readmissions
The clinical intelligence layer between your patients and your tech stack.
Work 24/7, answering every call
and monitoring your population.
Browser agents navigate legacy
systems just like your staff would.
Our memory system learns
from past interactions
to continuously improve performance over time.
Complex operations?
Complete control.
Get the full picture in real-time
while AI handles the busywork
with bespoke dashboards.
Customize what you
monitor in real-time.
Set watchtowers that detect
anomalies and compliance risks.
Train agents on historical data
from human and AI interactions.
Scaling care with AI:
been there, done that.
On the journey to freeing over 1M people from pain, Sword hit the same wall every healthcare organization does: non-clinical work. Instead of throwing more staff at the problem, we built AI in-house to take on operations safely, effectively, and at scale.
All sessions delivered
Lives covered
Clinical papers published & patents granted
Company valuation