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our mission.

We’re bringing back healthcare’s most valuable resource: attention.

When attention disappears, healthcare breaks. Every delay, every missed follow-up, every unanswered message, they all come down to one thing: not enough human attention to go around.

Sword Intelligence was born inside Sword to solve that by making healthcare more intelligent.

the story so far.

From care delivery to operational intelligence

For over a decade, Sword has tackled healthcare’s hardest problems, proving it’s possible to deliver high-quality, accessible care at scale while driving costs down.

Today, we’re leading the era of AI Care, showing that technology can scale care without sacrificing empathy.

10M

All sessions delivered

100M

Lives covered

58

Clinical papers published & patents granted

50

Patents granted

5

Continents

$4B

Company valuation

Trusted by
Elevance HealthIndependenceHighmark HealthCareFirstFresenius Medical CareGenerali

We first built AI to improve our care delivery, but we unlocked scale by building it into our operations.

Instead of throwing more humans at the problem, we built AI from the ground up and proved it could run the back-office, cutting costs, streamlining operations and freeing humans to focus on care. The results were too good to keep in-house.

So, Sword Intelligence was born.

We’ve invested years of clinician time, millions of real care interactions, and hard-won certification to build certified Clinical Intelligence trusted by the care teams of providers, payors, and national health around the world. Because when your care managers get the capacity boost they need, they can give your patients the attention they deserve.

85K

Physician days invested

14M

Care interactions

Medical certifications
ISO 13485/27001 AccreditedMDR Class IIa CompliantMHRA Class I & IIa

Built inside Sword.
Proven at scale. Ready for your teams.

Let’s make you AI-first, too
meet the team

We show up. We build what’s next. We care, always.

Virgílio Bento

Virgílio Bento

PhD — CEO

Rik Renard, RN

Rik Renard, RN

GM — Care Orchestration

Mark Ratnarajah

Mark Ratnarajah

MD — Clinical Director

João Pereira

João Pereira

Head of Engineering

Filipa Alcobia Ferreira

Filipa Alcobia Ferreira

Head of Marketing

Selina Sachar

Selina Sachar

Sr. Sales Executive

If that sounds like you, we should talk.