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James Cook University Hospital exterior, South Tees
South Tees Hospitals NHS Foundation Trust
Case Study: South Tees NHS Foundation Trust.

AI Surgical Readiness Closes the Gap for Deprived Communities

84%

improvement in patient-reported quality of life

£250

saved per patient

1 day

shorter length of stay

Customer Type
ProviderGovernment
Patients served
+1,500,000
Location
South Tees, UK
Use cases
Surgical Readiness

Overview

South Tees NHS Foundation Trust serves one of the most socio-economically disadvantaged regions in England, where health inequalities are high. In January 2023, the Trust partnered with Sword Intelligence and Public Health England to launch a hybrid pre-habilitation program for patients awaiting major surgery, offering a choice of digital support or face-to-face care.

The program ran for 11 months, with each patient following an 8-week structured pre-habilitation journey. Patients were recruited from the most deprived postcodes, and the evaluation tracked quality of life, programme preference, length of stay, and cost.

Results showed that nearly half of a high-risk, digitally underserved population chose AI-supported pre-habilitation over in-person care — achieving better outcomes while saving money.

In their words
“The feedback from our patients has been overwhelmingly positive since we began working with Sword Intelligence.”

Professor Gerard Danjoux

Consultant Anaesthetist and Perioperative Care Lead South Tees NHS Foundation Trust

Impact

Patient Outcomes

84%

improvement in patient-reported quality of life in the digital cohort

Digital sets a new benchmark that outperforms face-to-face care (81%)

Financial Savings

£250

cost saving per patient vs. face-to-face prehabilitation

Achieved while delivering better clinical outcomes

Operational Efficiency

1 day

shorter mean length of stay vs. the face-to-face group

Digital cohort showed higher behavioural risk factors for surgery

Other organizations changing with Intelligence.

NHS Cheshire and Merseyside

Intelligence Helps the NHS Prevent Surgical Complications

72%

reduction in surgical complications

NHS Black Country

Cutting Hospital Stays with AI-driven Prehabilitation

£405K

saved for one NHS Trust in 3 months

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