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James Cook University Hospital exterior, South Tees
South Tees Hospitals NHS Foundation Trust
Case Study: South Tees NHS Foundation Trust.

AI Surgical Readiness Closes the Gap for Deprived Communities

84%

improvement in patient-reported quality of life

£250

saved per patient

1 day

shorter length of stay

Customer Type
ProviderGovernment
Patients served
+1,500,000
Location
South Tees, UK
Use cases
Surgical Readiness

Overview

South Tees NHS Foundation Trust serves one of the most socio-economically disadvantaged regions in England, where health inequalities are high. In January 2023, the Trust partnered with Sword Intelligence and Public Health England to launch a hybrid pre-habilitation program for patients awaiting major surgery, offering a choice of digital support or face-to-face care.

The program ran for 11 months, with each patient following an 8-week structured pre-habilitation journey. Patients were recruited from the most deprived postcodes, and the evaluation tracked quality of life, programme preference, length of stay, and cost.

Results showed that nearly half of a high-risk, digitally underserved population chose AI-supported pre-habilitation over in-person care — achieving better outcomes while saving money.

In their words
"I thought it might just be another fitness app, but it wasn't. I spoke about my goals, what I wanted to achieve, and they made it suitable for me."

Kay

Program participant

Impact

Patient Outcomes

84%

improvement in patient-reported quality of life in the digital cohort

Digital sets a new benchmark that outperforms face-to-face care (81%)

Financial Savings

£250

cost saving per patient vs. face-to-face prehabilitation

Achieved while delivering better clinical outcomes

Operational Efficiency

1 day

shorter mean length of stay vs. the face-to-face group

Digital cohort showed higher behavioural risk factors for surgery

Other organizations changing with Intelligence.

NHS Cheshire and Merseyside

Intelligence Helps the NHS Prevent Surgical Complications

72%

reduction in surgical complications

NHS Black Country Integrated Care Board

Cutting Hospital Stays with AI-driven Prehabilitation

£405K

saved for one NHS Trust in 3 months

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