• New national initiative: Intelligent Healthcare for Greece

  • New national initiative: Intelligent Healthcare for Greece

  • New national initiative: Intelligent Healthcare for Greece

  • New national initiative: Intelligent Healthcare for Greece

Platform

About

Book a meeting

Menu

Book a meeting

About

Platform

About

Book a meeting

Menu

Book a meeting

Menu

Book a meeting

About

Menu

Book a meeting

Menu

Book a meeting

About

AI Care managers

The heartbeat of
your operations.


Bots and automations don’t cut it. We build intelligent agents that think, adapt, and get things done like your best care managers, but at machine speed and scale.


For patients

Multichannel communication

Across voice calls, texts, chats, or email.

Multichannel communication

Across voice calls, texts, chats, or email.

Multichannel communication

Across voice calls, texts, chats, or email.

Multilingual Voice AI

Speaks naturally in any language, adapting to local accents.

Multilingual Voice AI

Speaks naturally in any language, adapting to local accents.

Multilingual Voice AI

Speaks naturally in any language, adapting to local accents.

Always on

Works 24/7, no wait times, no missed calls.

Always on

Works 24/7, no wait times, no missed calls.

Always on

Works 24/7, no wait times, no missed calls.

Always on

Works 24/7, no wait times, no missed calls.

Always on

Works 24/7, no wait times, no missed calls.

Always on

Works 24/7, no wait times, no missed calls.

For care teams

Plug 
and Play

Integrates with all the systems you already use.

Plug 
and Play

Integrates with all the systems you already use.

Plug 
and Play

Integrates with all the systems you already use.

Document
processing

Extracts, parses, and triages docs through computer vision and OCR.

Document
processing

Extracts, parses, and triages docs through computer vision and OCR.

Document
processing

Extracts, parses, and triages docs through computer vision and OCR.

Always on

Works 24/7, no wait times, no missed calls.

Always on

Works 24/7, no wait times, no missed calls.

Always on

Works 24/7, no wait times, no missed calls.

Workflow
automation

Streamlines routine admin tasks end to end.

Workflow
automation

Streamlines routine admin tasks end to end.

Workflow
automation

Streamlines routine admin tasks end to end.

 Built for safety and compliance

GDPR

AICPA

SOC 2

TYPE 1

Modular skills

Text generation
Computer vision
Voice AI
We can add more
Escalation detector
Consent checks
Risk scoring
Reinforcement learning
Proactive goal setting
Scheduling reasoning
Text generation
Computer vision
Voice AI
We can add more
Escalation detector
Consent checks
Risk scoring
Reinforcement learning
Proactive goal setting
Scheduling reasoning
Text generation
Computer vision
Voice AI
We can add more
Escalation detector
Consent checks
Risk scoring
Reinforcement learning
Proactive goal setting
Scheduling reasoning
Text generation
Computer vision
Voice AI
We can add more
Escalation detector
Consent checks
Risk scoring
Reinforcement learning
Proactive goal setting
Scheduling reasoning
Text generation
Computer vision
Voice AI
We can add more
Escalation detector
Consent checks
Risk scoring
Reinforcement learning
Proactive goal setting
Scheduling reasoning
Text generation
Computer vision
Voice AI
We can add more
Escalation detector
Consent checks
Risk scoring
Reinforcement learning
Proactive goal setting
Scheduling reasoning

Discover the difference.

Automations

Follow fixed rules

Stop at exceptions → escalate to humans

Optimized for speed in predictable tasks

One tool for one workflow

Learning plateau → automation ceiling

VS

AI Care Managers

Pursue and complete goals

Adapts and works around obstacles

Optimized for outcomes in messy realities

Specialized agents fit multiple use cases

Continuous improvement → no ceiling

Automations

Follow fixed rules

Stop at exceptions → escalate to humans

Optimized for speed in predictable tasks

One tool for one workflow

Learning plateau → automation ceiling

VS

AI Care Managers

Pursue and complete goals

Adapts and works around obstacles

Optimized for outcomes in messy realities

Specialized agents fit multiple use cases

Continuous improvement → no ceiling

Automations

Follow fixed rules

Stop at exceptions → escalate to humans

Optimized for speed in predictable tasks

One tool for one workflow

Learning plateau → automation ceiling

VS

AI Care Managers

Pursue and complete goals

Adapts and works around obstacles

Optimized for outcomes in messy realities

Specialized agents fit multiple use cases

Continuous improvement → no ceiling

Lead the transformation

book a meeting

Lead the transformation

book a meeting

Lead the transformation

book a meeting

Dashboard

Complex ops? Complete control.

Complex ops?
Complete control.

Complex ops?
Complete control.

Get the full picture in real-time while AI handles the busywork. Customize what you monitor, set alerts, and train agents with real data.

Live custom view

Gain real-time visibility into every patient interaction and track the metrics and outcomes that matter most to your team.

Human-in-the-loop

Step in anytime to review conversations, trace every action, and manage PHI visibility with full audit trails and access controls.

Agent Trainer

Test assumptions, get insights, and accelerate the deployment of agents trained on data from your past human and AI conversations.

Watchtowers

Continuously detect anomalies, compliance risks, or drops in performance before they become issues, according to custom criteria.

1/4

Live custom view

Gain real-time visibility into every patient interaction and track the metrics and outcomes that matter most to your team.

Human-in-the-loop

Step in anytime to review conversations, trace every action, and manage PHI visibility with full audit trails and access controls.

Agent Trainer

Test assumptions, get insights, and accelerate the deployment of agents trained on data from your past human and AI conversations.

Watchtowers

Continuously detect anomalies, compliance risks, or drops in performance before they become issues, according to custom criteria.

1/4

Live custom view

Gain real-time visibility into every patient interaction and track the metrics and outcomes that matter most to your team.

Human-in-the-loop

Step in anytime to review conversations, trace every action, and manage PHI visibility with full audit trails and access controls.

Agent Trainer

Test assumptions, get insights, and accelerate the deployment of agents trained on data from your past human and AI conversations.

Watchtowers

Continuously detect anomalies, compliance risks, or drops in performance before they become issues, according to custom criteria.

1/4

integrations

Every system clicks
into place.

No matter what stack you’re on, we can connect with it. EHRs, CRMs, schedulers, and communication tools integrate into one unified flow across every patient touchpoint and back-office workflow.

EHR
CRM

Salesforce

Microsoft Dynamics 365

ServiceNow

Zendesk

Contact Center

genesys Cloud CX

NIce cxone

five9

talkdesk

twilio

Eligibility/ RCM

availity

waystar

Experian health

Zelis

E-fax

concord

srfax

interfax

directtrust

CRM

Salesforce

Microsoft Dynamics 365

ServiceNow

Zendesk

Contact Center

genesys Cloud CX

NIce cxone

five9

talkdesk

twilio

Eligibility/ RCM

availity

waystar

Experian health

Zelis

E-fax

concord

srfax

interfax

directtrust

CRM

Salesforce

Microsoft Dynamics 365

ServiceNow

Zendesk

No API?
No problem.

Not every system plays nice; that’s where our browser agents come in. They navigate payor portals and legacy platforms just like your staff would.

Human-like navigation

Clicks, forms, data entry, validations, replicated exactly.

Complete visibility

Every action is logged and auditable.

Secure by design

Encrypted sessions, zero data persistence.

Multichannel Interactions

Keep the conversation going.

Keep the
conversation going.

Keep the
conversation going.

Communication between patients and care teams finally works the way it should: naturally, across every channel, with zero loss of information.

For patients

For Care teams

Push notifications

Email

Voice message

Calendar invite

Chat

SMS

Phone calls

We can add more. Tell us what you need

For patients

For Care teams

Push

notifications

We can add more. tell us what you need

For patients

For Care teams

Push

notifications

We can add more. tell us what you need

SAFETY AND COMPLIANCE

Built to protect,
comply, and care.

Built to protect,
comply, and care.

“Finally, a system that truly delivers on its promise: easier access to care and better service for our members.”

Medicare-focused VBC Organization

California

COLLABORATIVE IMPLEMENTATION

Build side-by-side,
from vision to go-live.

Discover

We map your workflows, challenges, and goals together to define scope and prioritize use cases.

Create

Get a working prototype in days — not weeks — and validate early ROI signals.

Build

Our dedicated team shows up in person to work with you on a functional model and technology plan.

Test

Validate AI agents in real-world conditions to secure early wins and build confidence.

Deploy

Go live with AI Care managers that deliver continuous ROI.

Expand

Use ongoing learnings to bring AI into more use cases.

Discover

We map your workflows, challenges, and goals together to define scope and prioritize use cases.

Create

Get a working prototype in days — not weeks — and validate early ROI signals.

Build

Our dedicated team shows up in person to work with you on a functional model and technology plan.

Test

Validate AI agents in real-world conditions to secure early wins and build confidence.

Deploy

Go live with AI Care managers that deliver continuous ROI.

Expand

Use ongoing learnings to bring AI into more use cases.

Discover

We map your workflows, challenges, and goals together to define scope and prioritize use cases.

Create

Get a working prototype in days — not weeks — and validate early ROI signals.

Build

Our dedicated team shows up in person to work with you on a functional model and technology plan.

Test

Validate AI agents in real-world conditions to secure early wins and build confidence.

Deploy

Go live with AI Care managers that deliver continuous ROI.

Expand

Use ongoing learnings to bring AI into more use cases.

See past the shiny demo.

See past the shiny demo.

See past the shiny demo.

Built with care, by people who truly understand it.

GDPR

AICPA

SOC 2

TYPE 1

©2025 Sword Intelligence, Inc.

Built with care, by people who truly understand it.

GDPR

AICPA

SOC 2

TYPE 1

AICPA

SOC 2

TYPE 1

©2025 Sword Intelligence, Inc.

Built with care, by people who truly understand it.

GDPR

AICPA

SOC 2

TYPE 1

AICPA

SOC 2

TYPE 1

©2025 Sword Intelligence, Inc.